Returns and Refunds Policy - Boris Becker
Warranty conditions
All products are under the warranty of the manufacturers unless otherwise stated. In order for the warranty conditions to be valid, you should definitely check the product during the cargo delivery. When you see a damage, keep a record and do not get the product. Changes made on the product, deformation of the product or deterioration of the original design of the product are not covered by the warranty.


Expected Time Span for Cancellation and Conditions:

Customers can cancel their order within 24 hours of placing it. Refunds will be made back to the payment solution used initially by the customer.  the refund needs up to 45 days to be completed.


*Refund Policy:*

We are committed to providing a transparent and fair refund policy to inform our Cardholders of their rights and responsibilities. If you have any concerns regarding your purchase or wish to request a refund, please contact our customer support team.

Additional Statement:

"We aim to process all refunds within a reasonable timeframe. However, please note that the exact duration of the refund process may vary depending on factors such as the payment method used and financial institution processing times. We appreciate your patience and understanding in this matter."

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